Tribhuwan University

Front Office Operations II Notes

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4th Semester

Unit 1: Guest Registration

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Unit 2: Room Pricing and Availability

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Unit 3: Front Office Accounting

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Unit 4: Visitor’s Tabular Ledger (VTL)

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Unit 5: Hotel Revenue Production

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Unit 6: Settlement of Bills

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Unit 7: Night Auditing

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Unit 8: Hotel Safety and Security

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Unit 9: Guest Departure

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