December 2025

Contents:Role of Front Office in Security; Developing a Guest Security Program; Types of Hotel Security; Lady and Differently Abled Guest Security

Contents:Introduction and Functions of Night Audit; Night Auditor and its Job Responsibilities; Night Auditing Procedure

Contents:Cash Mode of Bill Settlement (Cash, Traveler’s Cheque, Personal Cheque and Debit Card); Credit Mode of Bill Settlement (Travel agency Voucher; Airlines Voucher, Company Account and Credit Card); Foreign Exchange Regulation and Procedure (Foreign Exchange Encashment Receipt); Final Guest Bill and Guest Weekly Bill

Contents:Concept and Benefits of Revenue Management; Organization Chart of Large Hotel on the basis of Revenue Generation; Credit Control (Importance and Credit Security Measures)

Contents:Introduction, Importance, Advantage and Disadvantages of VTL; Posting Procedure of VTL

Contents:Introduction, Types and Objectives of Front Office Accounting; Guest Accounting Cycle;Folio and its Types; Ledger and its Types; Voucher and its Types

Contents:Establishing Room Rates (Factors Affecting and Ways); Forecasting Room Availability (Benefits and Influences on Forecast)

Contents:Preparation for Guest Arrival; Pre-registration; Registration, its Importance and Types; C- Form; Standard Registration Procedure; General Check-in Procedure (FIT, Group and VIP’s); Self-Registration and Express Registration; Registration related Forms and Formats

Contents:Major Challenges of Domestic and International Migration ;Globalization and its majorChallenges ;Climate Change and its major Impacts on Everyday Life; Opportunities andChallenges of AI use; Basic Peoples Rights and challenges of Implementation.