Front Office Operations II Notes – 4th Semester

Contents:Standard Departure Procedure; General Check-out Procedure; Late Check-out; Self- Check-out and Express Check-out; Room History Card and Guest History Card This study notes is prepared by Mr.Prakash Chand Thakury (Student from Sudur Pachimanchal College, Dhangadi, Nepal). “Thank you for your important contribution, We value you and your immense efforts”.

Contents:Role of Front Office in Security; Developing a Guest Security Program; Types of Hotel Security; Lady and Differently Abled Guest Security This study notes is prepared by Mr.Prakash Chand Thakury (Student from Sudur Pachimanchal College, Dhangadi, Nepal). “Thank you for your important contribution, We value you and your immense efforts”.

Contents:Introduction and Functions of Night Audit; Night Auditor and its Job Responsibilities; Night Auditing Procedure This study notes is prepared by Mr.Prakash Chand Thakury (Student from Sudur Pachimanchal College, Dhangadi, Nepal). “Thank you for your important contribution, We value you and your immense efforts”.

Contents:Cash Mode of Bill Settlement (Cash, Traveler’s Cheque, Personal Cheque and Debit Card); Credit Mode of Bill Settlement (Travel agency Voucher; Airlines Voucher, Company Account and Credit Card); Foreign Exchange Regulation and Procedure (Foreign Exchange Encashment Receipt); Final Guest Bill and Guest Weekly Bill This study notes is prepared by Mr.Prakash Chand Thakury (Student from

Contents:Concept and Benefits of Revenue Management; Organization Chart of Large Hotel on the basis of Revenue Generation; Credit Control (Importance and Credit Security Measures) This study notes is prepared by Mr.Prakash Chand Thakury (Student from Sudur Pachimanchal College, Dhangadi, Nepal). “Thank you for your important contribution, We value you and your immense efforts”.

Contents:Introduction, Importance, Advantage and Disadvantages of VTL; Posting Procedure of VTL This study notes is prepared by Mr.Prakash Chand Thakury (Student from Sudur Pachimanchal College, Dhangadi, Nepal). “Thank you for your important contribution, We value you and your immense efforts”.

Contents:Introduction, Types and Objectives of Front Office Accounting; Guest Accounting Cycle;Folio and its Types; Ledger and its Types; Voucher and its Types This study notes is prepared by Mr.Prakash Chand Thakury (Student from Sudur Pachimanchal College, Dhangadi, Nepal). “Thank you for your important contribution, We value you and your immense efforts”.

Contents:Establishing Room Rates (Factors Affecting and Ways); Forecasting Room Availability (Benefits and Influences on Forecast) This study notes is prepared by Mr.Prakash Chand Thakury (Student from Sudur Pachimanchal College, Dhangadi, Nepal). “Thank you for your important contribution, We value you and your immense efforts”.

Contents:Preparation for Guest Arrival; Pre-registration; Registration, its Importance and Types; C- Form; Standard Registration Procedure; General Check-in Procedure (FIT, Group and VIP’s); Self-Registration and Express Registration; Registration related Forms and Formats This study notes is prepared by Mr.Prakash Chand Thakury (Student from Sudur Pachimanchal College, Dhangadi, Nepal). “Thank you for your important contribution, We value